FRITZ & MACZIOL offers an efficient solution to companies preferring to use their resources for IT administration in a different way. Experts in the area of remote services & support take over administrative jobs in the systems via remote maintenance while also supporting the customer on site, if needed. The performance spectrum of certified system support personnel covers infrastructure with all IBM systems (x/i/ p, Storage) as well as operating systems and databases on Windows (VMware), UNIX, Linux, Oracle, DB2, MS SQL, SAP DB. The application administration comprises of SAP-Basis/Netweaver for R/3, ERP, BW, IBM Lotus Notes/Domino and F&M CRM-Suite. The support includes accepting calls concerning malfunctions – on a 24 x 7 basis, if requested – as well as dealing with these according to fixed reaction times. Whether ensuring stable system operations, system support on a daily basis, temporary replacement due to holiday or sick leave or support in special matters, the service provided by Remote Services & Support will be adapted to the exact needs of the client company. Information Düsseldorf Office Jörg-Guido Hoepfner +49 211-157673 – 28 jhoepfner@fum.de

For closer information please write an email to Jörg-Guido Hoepfner (jhoepfner@fum.de) or have a phone call to +49 211 157673 28