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05/19/2008
Another convincing performance by the Ulm-based systems company
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- IBM´s highest accolade worldwide
- Winner “Overall Technical Excellence“
- Finalist “Outstanding Complementary Services Growth with IBM Global Services“
- Unique solution convinces customers and jury
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Ulm, 19th May 2008 — FRITZ & MACZIOL have continued to add to the number of awards it has won in recent years with the systems house once again being presented with the IBM Beacon Award. Prizes are given in a total of 36 categories and IBM honoured F&M´s achievements with its worldwide highest tribute in the area "Overall Technical Excellence - Europe, Middle East and Africa". Being also selected as a finalist for the category "Outstanding Complementary Services Growth with IBM Global Services" makes it clear that FRITZ & MACZIOL rightfully belongs to the group of leading IBM business partners in the world for the area of IBM services. Managing Director, Heribert Fritz, accepted the awards during a ceremony as part of this year´s IBM Business Partner Leadership Conference on 1 May 2008 in Los Angeles at the Kodak Theatre – the same venue as the Oscars.
"Any Service on Any IBM System" – behind this catch-phrase is an innovative solution consisting of a technical concept supported by IBM systems and software, consulting and implementation services, which allows the customer – depending upon requirements – to access services and applications and to make these available at any time within the company. The jury was won over by this concept in the category "Overall Technical Excellence". A further important criterion was the verifiable high level of customer satisfaction based on a series of reference projects as well as the wide-ranging expertise of FRITZ & MACZOL personnel, in particular with regard to IBM POWER systems in connection with SAP along with the area of high availability. First-class standards of quality and outstanding know-how in all IBM lines are integral parts of the company philosophy of this leading provider of software, systems and services. For Managing Director, Heribert Fritz, the jury´s decision is extremely significant: "Winning the IBM Beacon Award in the category "Overall Technical Excellence” once again not only makes us proud but it is also proof that we have implemented the right strategy. The exceptional commitment on the part of our staff members, our willingness to invest in training programmes as well as our team´s desire to always have the very latest certification to ensure the greatest possible benefits for the customer, has been confirmed through the award of this top honour. Along with this, our valued customers have a high level of satisfaction and we have been able to provide them with “everything from one source” over many years through our comprehensive product and service portfolio.”
The high degree of customer satisfaction was also one of the factors with which FRITZ & MACZIOL positioned itself as a finalist in the worldwide category "Outstanding Complementary Services Growth with IBM Global Services". Excellent, team-oriented co-operation between FRITZ & MACZIOL and IBM, together with an unusually strong increase in turnover compared to the previous year in the area of IBM Global Services, greatly impressed the jury. An important element of the award application is the reference projects with which IBM services supplement the hard and software range of products in a demand-oriented approach.
All in all, the Ulm-based software and systems provider regard the awards as a stimulus for future activities. Being honoured at this world-class level is an indication of the highest levels of quality and performance which FRITZ & MACZIOL provides its customers to ensure the greatest possible benefits. |
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